Shipping policy
At ColorsFlare, every garment is thoughtfully designed and carefully crafted to ensure exceptional quality. We are committed to delivering your order safely, efficiently, and on time. This Shipping Policy outlines our order processing, shipping methods, delivery timelines, and important information related to your purchase.
Order Processing
All orders are processed within 1–3 business days after successful payment confirmation.
Please note:
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Orders are not processed on Sundays or public holidays.
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During new collection launches, festive seasons, or promotional sales, processing times may be slightly longer.
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You will receive an email and/or SMS confirmation once your order has been shipped.
Domestic Shipping (India)
We offer shipping across India through our trusted logistics partners.
Estimated Delivery Time
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Delhi NCR: 1–3 business days
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Metro Cities: 3–5 business days
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Other Locations: 5–7 business days
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Remote Locations: 7–10 business days
Delivery timelines are estimates and may vary depending on courier availability, weather conditions, or unforeseen logistical delays.
International Shipping
ColorsFlare ships worldwide.
International shipping charges and estimated delivery timelines are calculated at checkout based on your destination.
Customers are responsible for any customs duties, import taxes, or local charges applicable in their respective countries.
Shipping Charges
Shipping charges are calculated during checkout based on:
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Delivery location
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Order value
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Package weight
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Applicable promotional offers
Any ongoing free shipping offers will be clearly displayed on the website.
Order Tracking
Once your order is dispatched, you will receive a tracking link via email or SMS.
You can use this tracking number to monitor your shipment in real time until delivery.
Delivery Attempts
Our courier partners generally make multiple delivery attempts before returning the shipment.
If a delivery cannot be completed due to an incorrect address, customer unavailability, or failure to respond, the order may be returned to us.
Additional shipping charges may apply for re-dispatching returned orders.
Address Accuracy
Customers are requested to carefully verify their shipping address, contact number, and email address before placing an order.
ColorsFlare cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided during checkout.
Delayed Deliveries
While we strive to deliver every order within the estimated timeframe, certain situations may cause delays, including:
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Extreme weather conditions
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Natural disasters
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Public holidays
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Government restrictions
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Courier disruptions
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High-volume sale periods
We appreciate your patience and understanding during such circumstances.
Lost or Damaged Shipments
If your package arrives damaged or appears to have been tampered with:
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Please refuse delivery whenever possible.
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Contact our Customer Support team within 24 hours of receiving the package.
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Share photographs of the package and products to help us investigate the issue.
If a shipment is confirmed as lost by the courier partner, ColorsFlare will arrange a replacement or provide an appropriate resolution after verification.
Partial Deliveries
If your order contains multiple items, they may occasionally be shipped separately to ensure faster delivery.
You will receive tracking information for each shipment individually.
Order Modifications
If you wish to modify your shipping address or order details, please contact us within 12 hours of placing your order.
Once an order has been dispatched, we may not be able to accommodate any changes.
Delivery Acceptance
Please inspect your order upon delivery.
If you notice any issues, including incorrect items, damaged products, or missing items, notify us within 48 hours of delivery so we can assist you promptly.
Contact Us
If you have any questions regarding shipping or delivery, please contact us:
ColorsFlare
Email: colorsflare@gmail.com
Website: www.colorsflare.com